Guide: Troubleshooting guide
TL;DR: This guide will go through several solutions and explanations when you encounter issues with the automation (posting and logging in accounts) on autobumper.io. If for any reason your forum threads keep deactivating themselves, take a look below.
Reasons for deactivating
The automation system automatically deactivates forum threads after 6 total attempts.
This ensures that it does not keep retrying indefinitely when it sees an error everytime. Errors may be one of the following:
Error: Failed Captcha / ReCaptcha / HCaptcha
This can be caused by simply a bad roll of the rotating proxy (which means the IP was recognized as a proxy IP, and the Captcha service will serve difficult captchas or even serve multiple).
Solution: use your own proxy / retry
You can provide your own proxy configuration in your Profile. So called "residential proxies" usually have a better chance of not being detected, but they are also more expensive.
You *could* also try to select the static proxy under you forum account settings, which is available to every autobumper.io user.
Error: Forum account loggin session expired
When you login a forum account on autobumper.io, the session is saved on our server. However, these sessions are usually valid for roughly 30 days (this is completely dependent on the forum). Our systems cannot identify whether your login session has expired because this requires complex parsing of HTML which is different for every forum.
Solution: Re-login your forum account
Use the Chrome or Firefox browser plugin for the best results (it should almost always work since there are no Captchas involved). If not, you can fall-back to simply logging in through the autobumper interface (click "Login" near your forum account).
Error: Failed to recognize form regex
The submission form for creating a post sometimes depends on a "regex" (regular expression), which looks through the HTML code for a suitable input.
Solution: Re-login your forum account / request support
Often times this is caused by an expired login session. The automation tries to find a "post message" form on the forum, but it can't find any because you appear to have been logged out. If you are certain your account is logged in, please file a support request.
Error: Failed to recognize success regex
In order to identify if a post has been made successfully, the system takes a look at the response and either decides that it has succeeded based on a "regex" (regular expression), or it simply looks for a non-faulty HTTP status code. If these methods fail, the action will be regarded as an error, and no credits will be subtracted. The action will be reattempted.
Solution: Re-login your forum account / request support
This could be caused by an expired login session. If you are certain your account is logged in, please file a support request.